Similar to Instagram, Messenger users won't be able to send or receive messages. We will wait to hear from Facebook about the outage and will update the copy.Īnother Facebook property, Messenger, is also down, as confirmed by Downdetector. The refresh request submitted to Facebook or Instagram on the website or app comes out as a timeout. While it may be too early to say, this seems to be an issue around the DNS server down. Similarly, the Facebook service outage was reported by approximately 4,000 people on Downdetector and the service claims issue related to the website, app, and server connection.ĪLSO READ: WhatsApp, Facebook, Instagram are down: Is it hacking attack on Facebook or some engineer made an error? The issue is said to be around server connection. Talking about Instagram, Downdetector, the website that tracks services and websites, shows that there are roughly 8,000 users who reported issues. The Downdetector website shows almost 9,000 crash reports for WhatsApp. We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible.As per Downdetector data, WhatsApp users are reporting issues in the app as well as sending messages. Krebs added that the reason for the DNS change is unknown at this point, saying it “could well have been the result of an internal, system-wide change or update that went awry.”įacebook CTO Mike Schroepfer, who has announced that he plans to step down from the post in 2022, said in a tweet Monday afternoon, “*Sincere* apologies to everyone impacted by outages of Facebook-powered services right now. The company, in the spotlight over accusations by a whistleblower that the company prioritized profits over safety. The DNS is a critical piece of the internet’s infrastructure that translates human-readable names (like ) into numeric IP addresses for computing devices.Īccording to cybersecurity journalist Brian Krebs, the DNS records for and “got withdrawn this morning from the global routing tables,” he wrote in a tweet. The company’s WhatsApp and Messenger apps also were down, per user reports. The cause of the outages across Facebook’s apps appeared to be related to a configuration change in the company’s domain name system (DNS) entries. Bear with us, we’re on it! #instagramdown.” Instagram’s PR account on Twitter posted shortly afterward, “Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience. We’re aware that some people are having trouble accessing our apps and products. Social media services Facebook, WhatsApp and Instagram are back up and running after an outage that lasted almost six hours, Facebook says. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.” ET, the company said, “We’re aware that some people are having trouble accessing our apps and products. In a message posted to Facebook’s main account on Twitter at 12:22 p.m. Outages were also reported by users in other countries around the same time, per DownDetector. ET Monday, according to monitoring service DownDetector. user reports of problems with Facebook and Instagram started to spike around 11:35 a.m. Instagram’s site displayed a “5xx Server Error” and its app showed an error message that said, “Couldn’t refresh feed.” In addition, users of Facebook and Instagram were unable to post anything to the respective services during the outage. We’re working on it and we’ll get it fixed as soon as we can” and the Facebook app was not loading some content. On Facebook’s website, an error message Monday said, “Sorry, something went wrong. The company, in the spotlight over accusations by a whistleblower that the company prioritized profits over safety, saw its flagship Facebook app as well as Instagram and other apps go down for many users Monday before noon ET. And now some users are reporting that Facebook, Instagram, Messenger, and WhatsApp are not working again. The company’s WhatsApp and Messenger apps also were down, per user reports. Earlier this week, Facebook’s services went completely down for more than six hours. Facebook and Instagram users reported widespread outages Monday, as the social media giant appeared to be again experiencing serious technical problems.
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